Terms & Conditions

Terms and Conditions

Welcome to IVANI. By accessing our website or purchasing our products, you agree to these Terms and Conditions, subject to your rights under applicable law.

Products and Product Information

We aim to ensure that product descriptions, images, sizes, ingredients and prices are accurate. However, minor differences in product appearance or packaging may occur.

Please read product labels, ingredient lists and directions before use. If you have known sensitivities or allergies, check the ingredients carefully.

Orders and Payment

All orders are subject to product availability and payment confirmation. We reserve the right to investigate suspected fraudulent transactions and to address genuine pricing or listing errors in accordance with applicable law.

Prices, delivery charges and any applicable promotions will be displayed before checkout is completed.

Haircare Results

Hair responds differently depending on individual characteristics, existing hair condition, routines and other factors. Product results are not guaranteed to be identical for every customer.

Unless expressly stated and adequately supported, our products should not be understood as medical treatments or guaranteed solutions for hair loss or scalp conditions.

Product Use and Safety

Use products according to the instructions on their labels. Discontinue use if irritation occurs and seek appropriate professional advice if symptoms persist.

Keep products out of the reach of children where appropriate. Do not use products for purposes other than those intended.

Intellectual Property

Website text, branding, logos, product photography and other original materials belonging to IVANI may not be copied, reproduced or used commercially without permission, except where permitted by law.

Limitation of Liability

Nothing in these Terms and Conditions excludes or limits any liability or consumer rights that cannot lawfully be excluded or limited under South African law.